By using cutting-edge language processing technologies, the ChatCreate Assistant is able to understand what your users are requesting and help them out all by itself.
More complex requests are seamlessly handed to your qualified support agents.
Machine-Learning models review Customer Interactions in real-time.
When new unknown requests come in, ChatCreate is the first to notify you. In combination with historic records, the Assistant builds up a library of requests for it to handle — all done without any human intervention.
Analytical models provide easy to read reports of how your customers are evolving. Customer Happiness is automatically measured using Advanced Sentiment Analysis.
Be it Intercom, Zendesk, LiveChat or something else — they all work with ChatCreate. You can even run the same bot in multiple channels. Multiple Handoff options are available, just pick the one you need.
Supported Chat Platforms:
Everything is set up for you by default, but you can always customize ChatCreate to your needs. New requests, welcome messages or even small talk phrases can be customized.
Our API allows you to connect and send or receive data from any platform — your CRMs, chat software, etc.
Our machine learning models keep track of your Assistant. New request are sent to you — if you allow, the Assistant will take over and start replying to those requests as you tell it to.
Training the bot is as simple as swiping left and right — sounds familiar?